Billing and plans
Manage your billing information and plans
Plans
Our pricing page contains all the information about the plans we offer.
Free trial
All plans include a 14-day free trial, no credit card required. Once your free trial is over, you need to upgrade to a paid plan to continue using Shiftkeeper.
Billing
You are billed based on the number of member seats in your workspace.
viewer seat do not incur any billing costs.Frequency
You can choose between monthly or annual billing.
You are billed on a monthly basis for the number of users with member seats in your workspace.
Adding or removing member seats in the middle of a month will not result in a charge or credit for the remaining days of the month.
The billing changes will take effect at the beginning of the following month.
Manage your billing information
Go to Settings > Billing and plans to manage your billing information. From this page you can view and manage your current plan, change your payment details, update the billing email address, etc…
Only owners can view and manage billing information.
Cancelling your subscription
Go to Settings > Billing and plans to cancel your subscription. Your subscription will remain active until the end of your current billing period.
We do not offer refunds for subscriptions cancelled before the end of the billing period.
Refunds for VAT
We offer VAT refunds for European businesses and recognize tax-exempt organizations. To avoid VAT charges in the first place, please enter your company details and VAT number during checkout.
If you’ve already completed the payment, you can request a VAT refund directly at Paddle, our payments processor. Contact their support team at assist@paddle.com.
Discounts for non-profit organizations
We are happy to offer a discount for non-profit organizations. Contact us and we will get you sorted.